Privacy

What we collect

• When you order: your name, mobile number, what you ordered, and any notes.
• For delivery: your address, landmark and the pin you set on the map.
• Messages you send the cafe about your order, and the cafe’s replies.
• For delivery payments: the reference number from your receipt and which of our accounts you paid.
• Your internet address (IP), only to limit how many orders one connection can place, which stops fake orders.
• On your phone: the link to your order, kept in your browser so you can find it again. We don’t use advertising or tracking cookies.

Why

To prepare your order, hand it over or deliver it, reach you about it, check your payment, and keep fake orders out. We don’t sell your details or use them for advertising.

Who sees it

• The branch’s staff, to make and hand over your order. Staff phone alerts show the order code, never your name or number.
• Lalamove, when we book a rider for your delivery: your name, number, address and pin.
• The services that run this site: Vercel (hosting) and Neon (database), both in Singapore. Pusher only carries “something changed” signals, without your details. The map comes from OpenFreeMap, which sees the area you view.
• Table and event requests go through Facebook Messenger or a phone call, so Facebook’s own privacy policy applies to those.

How long

We keep your order details for one year. After that, your name, number, address, pin, notes, messages and payment reference are removed automatically, and your order link stops working. We keep only what was ordered and the totals, for the cafe’s books.

Your rights

You can ask to see the details we have about you, correct them, or have them deleted sooner (unless we still need them for an order in progress). You can also object to how we use them. If you’re not satisfied with our answer, you can complain to the National Privacy Commission at privacy.gov.ph.

Contact us

Call or text 0915 954 1360, or message Enero Marso Cafe on Facebook. Tell us your order code if you have it.